Shipping & Returns

Cypress Compound Co. is committed to ensuring timely and secure delivery of all orders. Once an order is confirmed and payment is received, processing begins promptly in accordance with our production and logistics schedules.

Processing Time: Orders are typically processed within 1–3 business days unless otherwise specified.
Shipping Methods: We partner with trusted logistics providers to ensure reliable domestic and international delivery.
Delivery Timeframes: Delivery times vary depending on destination, shipping method, and customs clearance where applicable.
Shipping Costs: Shipping charges are calculated at checkout or communicated during order confirmation.
Order Tracking: Tracking information will be provided once the shipment has been dispatched.

Please note that delivery timelines are estimates and may be affected by factors beyond our control, including carrier delays, weather conditions, or regulatory requirements.

Returns & Exchanges Policy

Due to the nature of our products, returns are accepted only under specific circumstances.

Eligibility: Returns are considered only for defective, damaged, or incorrectly supplied products.
Notification: Any issues must be reported within 7 days of receiving the shipment.
Condition: Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
Approval Required: All returns require prior written authorization from Cypress Compound Co.
Exchanges: Approved exchanges will be processed based on product availability.

Products that have been used, altered, or customized to specific requirements may not be eligible for return.